AET 772 - Strategic Concepts in Quality

When Offered: F, S

3 Credit(s)
Part I, Introduce to core principles of Total Quality, and how they relate to management concepts. Part II, presents Total Quality and Organization Theory. The idea of customer-supplier relations and how TQ relates to topics of organization-environment relations, organizational design, and change. Part III, describes Total Quality and Organizational Behavior, the themes of teamwork and empowerment and relates TQ on both the content and process of competitive strategy.

Prerequisite(s): Graduate Standing.